Cognitive Automation — Going beyond Rule-based RPA
In recent times, organizations across the world from various industry sectors are pushing themselves to become “Digitally Native” by adopting “Digital Transformation” as a foundational pillar for the future— starting with Robotic Process Automation (RPA). And, the primary objectives for the most of them are to achieve speed, accuracy, and reduction in headcounts. The convergence of RPA, artificial intelligence (AI), machine learning (ML), natural language processing (NLP), and cognitive platforms is potentially so disruptive that Klaus Schwab, founder of the World Economic Forum, calls it the“Fourth Industrial Revolution.” At the same time, there is a good share of apocalyptic warnings from various quarters that the advancement of automation (cognitive form) in the workplace will create a “dystopian society”. To nullify such warnings, Karen Lachtanski aptly wrote, -“If an argument is to be made against digital transformation, it is that the divide between high-level skills and low-level skills will become wider, with little or no middle ground.” In short, she clearly states that there is no time to dwell on it. What going to set the future workforce apart is what we as a part of that workforce are willing to do about it i.e, learn and evolve (or simply perish).
Cite this Article:
Guhathakurta, R., “Cognitive Automation — Going beyond Rule-based RPA” IndraStra Global, Vol. 04, Issue No: 9 (2018), 0006, http://www.indrastra.com/2018/09/Cognitive-Automation-004-09-2018-0006.html | ISSN 2381-3652